• Produce technical documentation for customers and support teams
• Develop HTML and CSS files for online documentation
• Work with restructured text for online and PDF documentation generation
• Create video tutorials for customers

• Provide freelance copywriting and editing services for help text for media broadcasting product.

• Provide freelance copywriting and editing services for game-based network security training platform.

• Freelance blogger for book recommendation platform.

• Develop and deliver technical content for the Vertica Analytic Database
• Create video tutorials for technical concepts
• Research user requirements and design user assistance materials for a variety of audiences
• Manage and maintain Get Started with Vertica series

• Edited and managed all outgoing projects for the company
• Procured, summarized, and edited over 90 publishable Requests for Proposals for engineering clients

• Courses in culture studies, anthropology, and technical writing.

• Courses in project management, grant writing, and copyediting.

• Concentrations in computer science and media.

• Courses in Java, C++, Python, and algorithm analysis.

• Course in multicultural and abnormal psychology.

• Event volunteering and grant writing services

• Participated in campus and philanthropic events

• Established the first film club on campus.